NextRow Digital
AI Services All ai services → Claude Agents Claude Copilots Claude on Adobe Claude on Salesforce Agentforce + Claude GEO & Brand Visibility AI Governance & Safety FrontRow Methodology
Adobe Services All adobe practice → Adobe Experience Manager Marketo Engage Journey Optimizer Customer Journey Analytics Workfront GenStudio Content Supply Chain Marketo MCP + Claude Marketo ↔ Salesforce Ops Salesforce Practice
Products All products → KoruIQ MarTech Observability QuipTag for AEM QuipMLR AEM Cloud Launchpad
Industries All industries → Pharma & Life Sciences Financial Services Retail & Commerce Higher Education Manufacturing
Company All company → About NextRow Global Delivery Partners Results Security & Trust Insights
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Home/AI Services/Claude Agents

Autonomous Claude agents that own outcomes.

Agents that run multi-step work inside your production systems:
write-capable, governed, audited.

SCOPE AN AGENT PILOT HOW WE GOVERN AGENTS →

USE CASES

Work an agent can own today.

CAMPAIGN QA

PRE-FLIGHT EVERY PROGRAM

An agent pre-flights every program: links, tokens, segmentation, UTM hygiene, send logic. On Marketo it runs against Adobe's hosted MCP server with 100+ operations.

CONTENT OPERATIONS

METADATA AT LIBRARY SCALE

Metadata authoring, tagging, and asset hygiene at library scale. QuipTag cut tagging effort by 80% for a Fortune 100 pharma inside AEM Assets.

MLR REVIEW

ROUTED, CHECKED, DOCUMENTED

Agentic Medical-Legal-Regulatory review that routes, checks, and documents. QuipMLR saves 70% of review cost and time, platform-agnostic.

DATA HYGIENE

ATTRIBUTION YOU CAN TRUST

Deduplication, normalization, and sync-drift repair across marketing and CRM, so attribution can be trusted.

GUARDRAILS

Write-capable, never destructive.

An agent that can only read is a reporting tool; one that can write needs governance IT and legal will sign. Full control model on AI Governance & Safety, our posture on Security & Trust.

NON-DESTRUCTIVE PATTERNS

Agents create, update, and stage, never deleting or overwriting unattended. Adobe's Marketo MCP server enforces the same, scoped by Munchkin-ID allowlist.

APPROVAL GATES

High-impact actions (sends, publishes, record merges) pause for a named approver. The workflow enforces the gate: no sign-off event, no action.

AUDIT TRAILS

Every action, input, and decision is logged and reviewable, so compliance runs a query, not an investigation.

IN PRODUCTION

Agents inside the platforms you already run.

The hard part of agentic AI is the last mile into a production system with real permissions.

Marketo via Adobe's MCP

Adobe's hosted Marketo MCP server (released 2026) exposes 100+ operations with Claude Desktop and Claude Code among Adobe’s supported clients. We wrap it in skills, guardrails, and managed services.

HOW IT WORKS →

Claude × AEM & the Adobe stack

Tagging, content operations, and supply-chain automation inside AEM, GenStudio, CJA, and Journey Optimizer at Fortune 100 scale.

CLAUDE ON ADOBE →

Salesforce & Agentforce

Agent strategy across the Salesforce platform, engineered with governance discipline from day one.

AGENTFORCE + CLAUDE →

HOW WE ENGAGE

From candidate workflow to run state.

The same FrontRow motion: fixed scope in, managed operations out.

01

ASSESS

Pick The Workflow

A Claude Readiness Assessment (from $15,000, 4–6 weeks) scores workflows by ROI, data readiness, and governance fit.

02

PILOT

Run It Governed

One workflow in your real stack, behind approval gates, against explicit success criteria, in weeks.

03

PRODUCTION

Harden And Ship

Permissions, allowlists, monitoring, and escalation paths productionized; the agent goes live governed.

04

RUN

Operate 24×5

Managed services monitor, tune, and extend the agent from our global delivery centers.

EXPLORE THE FRONTROW METHODOLOGY →

ANSWERS · FAQ

What buyers ask about Claude agents

A Claude agent is an AI system that owns a multi-step outcome. It plans, acts in production systems, and escalates to humans at defined gates, rather than waiting for a prompt. On Marketo, for example, a governed Claude agent can run 100+ operations through Adobe's hosted MCP server. NextRow builds them as an Anthropic Claude Certified Partner.

Four proven categories: campaign QA (pre-flight checks on programs before launch), content operations (QuipTag cut AEM metadata tagging effort by 80% at a Fortune 100 pharmaceutical company), Medical-Legal-Regulatory review (QuipMLR saves 70% of review cost and time), and data hygiene across marketing and CRM systems.

Three enforced controls: non-destructive write patterns (agents create, update, and stage but do not delete unattended), approval gates on high-impact actions, and instance allowlists. Adobe's Marketo MCP server, for instance, scopes agent access by Munchkin-ID allowlist. Every action is written to an audit trail.

Marketo via Adobe's hosted MCP server (marketo-mcp.adobe.io, released 2026, with Claude Desktop and Claude Code among Adobe’s supported clients), the wider Adobe stack including AEM, GenStudio, CJA, and Journey Optimizer, and Salesforce including Agentforce. QuipMLR runs platform-agnostic for regulated review workflows.

With the Claude Readiness Assessment (from $15,000, 4–6 weeks), which scores candidate workflows by ROI, data readiness, and governance fit, then hands over a 90-day plan. It is the Assess stage of NextRow's FrontRow methodology: Assess, Pilot, Production, Run.

NextRow's managed services teams run agents 24×5 from its global delivery centers, including Hyderabad for follow-the-sun coverage, under tiered monthly plans scoped per engagement, covering monitoring, tuning, guardrail updates, and extension of the agent to new workflows.

Pick the workflow an agent should own first.

A Claude Readiness Assessment scores your candidate workflows by ROI, data readiness, and governance fit, from $15,000, in 4–6 weeks.

BOOK AN AI & PLATFORM ASSESSMENT